Ambulances routinely delayed by 24/7 road closures

Some of you may have seen the article in the Daily Telegraph on Friday 6 February about how the road closures in Dulwich Village and East Dulwich are causing long delays to ambulances on 999 calls, with life-threatening consequences. The article was based on a series of emails between the London Ambulance Service (LAS) and Southwark Highways Department (Southwark), obtained through a Freedom of Information request submitted last October.

These reveal that ambulances in Dulwich are routinely delayed by the current road closures. In September last year alone, the last month for which figures are available, ambulance crews reported 10 delays because of 24/7 closures in the Dulwich area, including responses to at least two Category 2 (life-threatening) 999 calls and three Category 1 (immediately life-threatening) 999 calls. Paramedics repeatedly highlight the hard closure at Calton Avenue as the cause of the problem in Dulwich Village, with delays ranging from between 5 and 10 minutes.

What is really concerning is that the documents also appear to show that repeated requests by the LAS to Southwark to replace the planters with cameras are being ignored. At a meeting on 16 July last year with Southwark transport project managers, all three Emergency Services asked for hard closures to be removed and ANPR cameras installed instead. “We know ANPR cameras are expensive,” said the Metropolitan Police representative, “but it’s about saving a life.”

One Dulwich has repeatedly asked our Councillors, and the decision-maker Cllr Rose, to introduce ANPR cameras at Dulwich Village junction instead of 24/7 closures. We know from your emails that many of you have done the same. We have raised the issue of access for the emergency services in our objections to the closures in both Dulwich Village and East Dulwich. But the Council is refusing to listen.

The problem has not gone away, as Cllr Rose implies in the Daily Telegraph article. In fact, the LAS continues to ask for ANPR cameras instead of hard closures that prevent access. Ambulances doing three-point turns at planters is still a regular occurrence, as are reports of ambulances getting stuck in traffic. As well as putting residents’ lives at risk, it’s not fair on ambulance crews, whose lives are difficult and stressful enough as it is without having to do long detours and weave through congested traffic.

What will it take for Southwark to comply with the Emergency Services’ requests? The death of a resident because an ambulance can’t reach them in time? Or a house or flat burning down because a fire engine gets stuck in displaced traffic? Refusing to make changes when lives are at stake is irresponsible and immoral.

We have now written yet again to MP Helen Hayes asking her to intervene. When former MP Kate Hoey intervened in the disastrous Loughborough Road traffic experiments in 2015, after the London Ambulance Service complained, Lambeth Council ended the experiment. We hope our MP and Southwark Council will now do the same.